Terms & Conditions

Welcome to Holistic Health Corner, operated by Lukas Nowicki. We’re dedicated to providing you with the best care and ensuring a positive experience. By accessing our website and services, you agree to these Terms and Conditions. If you have any questions, feel free to reach out to us via our contact form.

Service Overview

The Holistic Health Corner offers massage therapy, trauma therapy, movement, and nutrition services in-person in New Zealand and online internationally. Our services complement your healthcare routine but are not a substitute for professional medical advice, diagnosis, or treatment.

Your Responsibility

  • Age Requirement: Users must be at least 18 years old to book appointments. For patients under 18, a guardian must book the appointment on their behalf.
  • Health Disclosure: Please provide accurate health information so we can tailor our services to you. We’re here to help, but we need complete information to do so.
  • Compliance: We respect your local laws and ask that you do the same when using our services.

Our Rights

  • Copyright: All content on our website, including text, images, and logos, is owned by Holistic Health Corner and protected by copyright laws. Please do not use our content without permission.
  • Trademarks: All trademarks and logos are owned by Holistic Health Corner and may not be used without permission.

Booking & Payments

  • Booking: Appointments can be easily booked via our website or contact form.
  • Payments: We accept bank transfer only. You will be provided with an invoice after your appointment, which is due immediately.
  • Cancellation Policy: We require at least 24 hours’ notice for cancellations. Cancellations with less than 24 hours’ notice will incur a 50% fee, and no-shows will be charged the full amount.

Online Services

  • Consultations: Our online consultations are provided via secure platforms. Please ensure you have a stable internet connection for the best experience.

Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data:
  • Information Collection: We collect personal information you provide, such as your name, contact details, and health information.
  • Use of Information: Your information is used to provide and improve our services, communicate with you, and comply with legal requirements.
  • Data Protection: We implement security measures to protect your data from unauthorised access, alteration, or disclosure.
  • Third-Party Sharing: We do not share your personal information with third parties except as necessary to provide our services or comply with the law.
  • Your Rights: You have the right to access, correct, or delete your personal information. Contact us via our contact form if you have any concerns about your data.

Limitation of Liability

  • Disclaimer: We strive to provide excellent service, but our services are provided “as is” without warranties of any kind. No services are regulated by an official New Zealand body, hence by booking with us, you agree to Holistic Health Corner not being liable for any damages arising from the use of our services. You are advised to provide feedback during your appointment, not after, as only then can we make the right adjustments assuring your comfort. It is your sole responsibility to check with your healthcare provider whether any of our services are appropriate and suitable. However, we assure you that we will consult with you in your best interest, ensuring you are looked after at all stages of the process.
  • Indemnity: Users agree to indemnify Holistic Health Corner from any claims arising from their use of our services.

Informed Consent

Informed consent is a fundamental ethical and legal principle. It ensures that you voluntarily agree to participate in a treatment after being fully informed of all relevant aspects. This includes the nature, purpose, potential risks and benefits, alternatives, and the right to refuse or withdraw at any time without penalty. For in-clinic services such as massage, trauma, and movement therapy, we will obtain your consent before every visit. This is because informed consent is ongoing, not a one-off occurrence, and we aim to protect both you and us in this process.

Consumers' Rights

In New Zealand, when you use a health or disability service, you have rights under the Code of Health and Disability Services Consumers’ Rights. These rights include:
  • The right to be treated with respect.
  • The right to be treated fairly.
  • The right to dignity and independence.
  • The right to have good care and support that fits your needs.
  • The right to be told things in a way that you understand.
  • The right to be told everything you need to know about your care and support.
  • The right to make choices about your care and support.
  • The right to have support.
  • The right to decide if you want to be part of training, teaching, or research.
  • The right to make a complaint.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand. International users agree to comply with local regulations and laws.

Changes to Terms

We may update these Terms and Conditions as needed. Changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

Contact Information

We are here for you. For any questions or concerns, please contact us at:
  • Email: hello(@)holistichealthcorner.co.nz
  • Phone: +64 204 185 7136
  • Address: 8/3 Willow Avenue, Birkenhead, Auckland 0626, New Zealand
Last Updated: 29 July 2024
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